Shipping & Delivery

Average Delivery Time

Below you will find the average delivery time for all our packages:

  • Order Processing: Once an order is placed, we take 1 to 3 working days to process it. Typically, during the week, this takes one working day. However, if you order on a Friday evening or over the weekend, it may take a bit longer.

  • Dispatch and Delivery: After processing, your order will be dispatched, with an average delivery time of 8 to 12 working days.

At Elegara, we strive to make the ordering and delivery process as smooth as possible for our customers. If you have any questions or concerns, please don't hesitate to contact our customer service team. Below we explain how your order will be processed and delivered.

Placing an Order

The ordering process at Elegara is designed to be simple and user-friendly:

  1. Select Your Product: Navigate to the product page and add the desired item to your shopping cart by clicking the black "Add to Cart" button.

  2. Check Variants: Ensure you have selected the correct product variants. If everything looks good, click on the "Proceed to Checkout" button.

  3. Enter Address Details: On the information page, fill in your address details accurately. Make sure all information is correct before clicking on the "Continue to Shipping" button.

  4. Check Shipping Information: On the "Dispatch" page, verify the address data you have entered. We are pleased to inform you that all shipments are sent free of charge. As a token of appreciation for our customers, we cover all shipping and delivery costs. You can proceed by clicking on the "Proceed to Payment" button.

  5. Choose Payment Method: Select from a variety of payment options. At Elegara, all payment transactions are SSL-encrypted, ensuring a secure payment environment. Our payment methods include:

    • Klarna (deferred payment)
    • Credit card (AMEX, Mastercard, Maestro, Visa)
    • PayPal
    • EPS
    • Immediate Transfer

  6. Complete Your Order: After selecting your preferred payment method, click on the "Complete Order" button. You will then be redirected to the chosen payment platform. Follow the instructions provided to finalize your order. If you encounter any issues, feel free to reach out to us.

Shipping Costs

We cover the shipping costs for every order, ensuring that all of our products are delivered to your door completely free of charge, with no minimum order quantity required.

Shipping Your Order

Found the perfect look or accessory on our website? We understand the eagerness to enjoy your purchase as soon as possible! That's why we work diligently to process and ship your order promptly.

To keep our prices fair, we consolidate parcels and ship them all at once once our minimum quantity is reached. We appreciate your understanding as we collectively create a better and healthier world.